One of the most common questions we get: "Do I need to clean before you come?" No — that's our job. But decluttering? That's worth doing.
Cleaning removes dirt, dust, and bacteria. Decluttering removes stuff. Professional cleaners can't move personal belongings around to clean underneath them without your direction — so surfaces covered in items don't get cleaned as thoroughly as clear ones.
You don't need to deep-organize — just clear the surfaces and floors. 10-15 minutes of pickup before we arrive makes a significant difference in cleaning quality.
Life happens. We'll work around clutter and note in your file what areas we couldn't fully access. On your next visit, try to clear those spots and we'll catch them up.
That's it. We handle everything from there.