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FAQ

Frequently asked questions

Everything you need to know. Still have questions? Call (925) 318-7083.

Standard cleaning: $150–$450. Deep cleaning: $200–$600. Price depends on home size — exact quote shown before you confirm. Get your exact quote online or call (925) 318-7083.

Yes. Every team member passes a comprehensive background check. We are fully bonded and insured.

No — we bring everything. All equipment, supplies, and eco-friendly products are included.

No. Many customers provide entry instructions or a key. We treat every home with the same respect.

Eco-friendly, non-toxic products safe for children and pets. Note any preferences when booking.

Not happy? Contact us within 24 hours and we return to re-clean at no additional charge.

2–3 days recommended. Same-week availability is often open — check online or call us.

We do our best. Note preferences in your account and we honor them whenever possible.

24 hours' notice required to avoid fees. Manage all bookings through your online account.

Yes! Recurring customers get our best rates. Weekly service qualifies for the highest discount.

Walnut Creek, Concord, Oakland, Danville, Pleasanton, San Ramon, Lafayette, Orinda, Moraga, Alamo, Hayward, Pleasant Hill, Dublin, Piedmont, Montclair, and all of Alameda and Contra Costa counties.